Category Archives: Business Behaviour

Christmas music wasn’t written for October & November

With Christmas music blaring in the background, a retail employee lamented to us recently:  “I use to like Christmas.” It’s bad enough if your employees say this.  If your customers say this you have some work to do. If you … Continue reading

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Cookie Jar Needs a Lock

“A senior industry executive told The Globe and Mail in Detroit Tuesday that Canadian governments need to work harder than they have in recent years to retain existing auto factories, let alone land new assembly plants.”* Governments must, collectively, stop … Continue reading

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Please pass (on) the salt.

Last Tuesday, with the exception of the snow belt areas, regions of Ontario got a dusting of snow, if that.  Why are we now confronted with mounds of road salt on roads, sidewalks and parking lots? Maybe we citizens need to … Continue reading

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