With Christmas music blaring in the background, a retail employee lamented to us recently: “I use to like Christmas.”
It’s bad enough if your employees say this. If your customers say this you have some work to do.
If you haven’t put up the decorations, great! Hold off until December 1st at the earliest. Ditto with the Christmas music. The Twelve Days of Christmas wasn’t written for October and November.
Happy employees are productive employees. Happy customers are repeat customers. Fa, la, la, la, la, la, la, la, la.
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