“Focus on the customer and the rest will take care of itself” – TD CEO Ed Clark @ TD’s 2012 AGM today in Toronto and New York.
When the TD Bank Financial Group decided to close the TD Canada Trust branch at 661 Colborne St E, Brantford, Ontario–the only bank serving East Brantford–was the TD Bank “focusing on their customers?”
When Brantford City Hall became aware of this planned closure, did anyone contact TD Bank to discuss the impact of this closure on citizens living in East Brantford?
This was a lost business opportunity for the TD Bank. And a lost opportunity for city planners to preserve a service for citizens.
Trumping Trudeau: How Donald Trump will change Canada even if Justin Trudeau doesn't know it yet