Tag Archives: city government

City gov’t: understand your basic job

Consider a city that has taken gradual steps (albeit without a sense of priorities) this year to maintain essential infrastructure, e.g., roads, sewers, water mains, within a regular budget.  (The basic responsibility of a city government.)  That city in its … Continue reading

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City government not in golf business

A city government that understands its role and its responsibility to taxpayers knows that it has enough on its plate without owning and operating (a) golf course(s).  Maybe the City of Brantford, Ontario is starting to understand this idea given … Continue reading

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Improve the Management of Cities

What can Ontario taxpayers learn from the following two headline-grabbing issues? Toronto’s Sheppard Subway Extension Proposal Brantford’s Saga of the South Side of Colborne Street, the latest installment:  Laurier/Y Proposal These are examples of how Ontario city governments suffer from dysfunction … Continue reading

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Use Existing Buildings Before Building New Ones, Part 4

Why was this outdoor commercial mall built on Edmondson St. in Brantford, Ontario   when the following vacant commercial buildings in the Market Square in downtown Brantford were and are still available? Click on the picture for a closer look. … Continue reading

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Every City Employee Provides Customer Service

Within a city government, from the mayor to the custodian, customer service is everyone’s business.  It is that simple.  For a city to deliver excellent customer service it does not have to hire a consulting firm or add a customer … Continue reading

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